Terms of Service

1. Who these terms are between

These terms form an agreement between you and Precision Operations Group LLC, a limited liability company organized under the laws of the State of Florida. If you use this site on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to both you and that organization.

2. This website is not an offer

Nothing on this website constitutes an offer capable of acceptance, a binding quotation, or a commitment to provide services. Service descriptions, coverage areas, response commitments, and performance figures shown here are general information and are indicative only.

A binding relationship arises only on execution of a written services agreement signed by an authorized representative of POG. Where these terms conflict with an executed services agreement, that agreement governs.

3. Requests, proposals, and estimates

Submitting a contact form, quote request, or application creates no obligation on either party. Any proposal or estimate we provide is based on the information supplied and, where applicable, on a site walkthrough. Estimates remain subject to survey, scope confirmation, and written acceptance, and are valid only for the period stated on their face.

4. Client portal

Access to the client portal is granted to authorized users of contracted clients. You are responsible for keeping your credentials confidential, for all activity conducted under your account, and for notifying us promptly of any suspected unauthorized access.

You agree not to attempt to access data belonging to another client, probe or test the vulnerability of the platform, circumvent authentication, use automated means to extract data at scale, or interfere with the operation of the service. We may suspend access where we reasonably believe these terms have been breached, or where suspension is necessary to protect the platform or its users.

5. Acceptable use of this website

• Do not use the site for any unlawful purpose or in violation of any applicable regulation.
• Do not submit content that is false, misleading, defamatory, infringing, or that contains malicious code.
• Do not use our forms to distribute unsolicited commercial communications.
• Do not copy, scrape, frame, or systematically extract material from the site without our written permission.
• Do not misrepresent your identity or your affiliation with any person or organization.

6. Intellectual property

The site and its contents — text, graphics, layout, photographs, illustrations, the POG name and logo, and the arrangement of all of them — are owned by POG or its licensors and protected by intellectual property laws. No license is granted except the limited, revocable, non-exclusive right to view the site for legitimate business purposes.

Trade marks, service marks, and trade names of third parties appearing on this site are the property of their respective owners and are used for identification only. Their appearance does not imply endorsement or affiliation.

7. Material you submit

You retain ownership of information you submit. You grant POG a non-exclusive, royalty-free license to use that information to respond to your request, deliver services, and meet our legal obligations. You represent that you have the right to submit the information and that doing so breaches no obligation owed to a third party.

8. Third-party links

This site may link to third-party websites. We do not control and are not responsible for their content, practices, or availability, and a link does not constitute endorsement. Your use of a linked site is governed by that site's own terms.

9. Availability

We aim to keep this site and the client portal available, but we do not warrant uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the site at any time, and may schedule maintenance that limits availability.

10. Disclaimer of warranties

Except as expressly set out in an executed services agreement, this website and its contents are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that information on this site is complete, current, or free from error.

11. Limitation of liability

To the maximum extent permitted by law, POG and its members, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of this website, however caused and on any theory of liability.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

12. Indemnity

You agree to indemnify and hold harmless POG against claims, losses, liabilities, and reasonable legal costs arising from your breach of these terms, your misuse of the site or portal, or your violation of any law or third-party right.

13. Governing law and venue

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Florida, and waive any objection to venue in those courts.

14. General

• Severability — if any provision is held unenforceable, the remainder continues in full force.
• No waiver — failure to enforce a provision is not a waiver of the right to enforce it later.
• Assignment — you may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Entire agreement — these terms, with our Privacy Policy and Cookie Policy, form the entire agreement regarding your use of this site.
• Survival — intellectual property, disclaimers, limitation of liability, indemnity, and governing law survive termination.

15. Changes to these terms

We may revise these terms from time to time. The date at the head of this document indicates when they were last revised, and continued use of the site after revision constitutes acceptance. Where changes are material, we will give notice on this website.

How to contact us

Questions, requests, or complaints regarding these Terms of Service may be directed to Precision Operations Group by email at hello@precisionoperationsgroup.com or by telephone at (904) 852-3484. Written correspondence may be sent to our registered business address in the State of Florida.

We acknowledge written inquiries within five business days and aim to provide a substantive response within thirty calendar days. Where a request requires additional time, we will tell you why and when to expect a response.